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In most cases an order can take from one to three business days to process before the shipping procedure is started. In the event that the address information is entered incorrectly at the time ordering, it will then be corrected by UPS or USPS. Under this circumstance there will be an additional charge made to the card holder’s account for this correction. This charge will only take place in the event of a data entry error on the part of the customer. This charge will be credited only after the order has left our warehouses and we have been billed by UPS or USPS for the error. For these types of charges, each case will be thoroughly investigated to insure that the error was not made by our shipping staff. Conclusively, upon reading this statement, you are in agreement to OnlyThePhoneNetwork’s shipping and charging policies, please be sure that all address information is entered correctly, to insure the correct delivery of your order and to prevent any extra fees incurring. In the event there was an error made, by our staff, please contact our Customer Service Department as soon as possible so that they can be addressed.
* Please note: this is applicable to the Continental U.S. (excluding locations where AIR shipping is required).
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